EFI Improves Color for DRAFTFCB – The Proof is in the Jell-O
Submitted by Webmaster on Tue, 08/31/2010 - 01:58
Company Profile continue reading...
Ricoh Removes Roadblock to Help Insurance Provider Go Digital
Submitted by Webmaster on Tue, 08/24/2010 - 02:31
Document Management Challenges
• High-cost, low-speed analog copier fleet
• 400 printers sitting dormant in warehouse
• Aging fleet of analog equipment and poor service
from current hardware provider
This insurance company employs more than 18,000 people and works with a nationwide network of agents to serve more than 15 million customers. As the largest subsidiary of a multinational insurance powerhouse, it was encouraged to join a global procurement initiative that would consolidate sourcing and share providers to achieve better cost savings. Ricoh was chosen as the single provider.
The insurance company, however, was not eager to upgrade its existing fleet of analog copiers, and wanted instead to extend the current agreement one year. They believed an upgrade would increase their copying costs.Ricoh also discovered that the company had a backlog of printers originally purchased for resale to agents. These AS/400 “designed” laser printers weren’t selling because agents anticipated a move to Webbased printing applications. Plus, the printers had been sitting in the warehouse for almost a year, and they were quickly becoming outdated. To make matters worse, the company’s former document equipment supplier had no interest in relieving it of the backlog.
Accountants assumed the printers would be a significant loss. But they didn’t anticipate the creativity of Ricoh’s commitment to customer satisfaction. When Ricoh sales representatives visited the insurance company to discuss the new procurement strategy, they offered to buy the backlogged printers at cost, so the company would lose no money and be free to work with a new vendor. Next, Ricoh guided the company through a digital transition that ushered in higher productivity and lower document management costs. continue reading...
Ricoh Helps Global Energy Company Reach a Higher Standard of Document Management
Submitted by Webmaster on Tue, 08/17/2010 - 00:49
Document Management Challenges
• No global standardization
• Single-function devices
• No enterprise-wide scanning
As a member of the Fortune Global 500, this international, integrated energy company serves customers in nearly 50 countries around the world. When executives took a close at its global document management network, however, they discovered output inefficiencies that compromised productivity and cost the company millions of dollars.
The company’s fleet had grown to 5,500 printers and 1,700 copiers deployed at offices throughout the world. Its multifunction devices offered scanning with no enterprise-wide delivery capabilities. Plus, it required many time-consuming steps for the user.
As the company grew, especially internationally, fleet management became more difficult. Device management was centralized, but multiple geographic contracts complicated the procurement, service, and maintenance processes. As a result, the company decided to standardize its output device fleet and streamline document workflow for its employees.
The company sought a document management vendor that offered international distribution, superior service, and the latest technology advances. Ricoh was one of two finalists. After multiple visits with top executives at the Atlanta Technology Center to solidify IT relationships, the company chose Ricoh to implement a document management strategy for its offices worldwide. continue reading...
Simply Brilliant Braille HP Teams with ViewPlus to Put Braille in Living Color
Submitted by Webmaster on Tue, 07/27/2010 - 03:00
Objective:
ViewPlus wanted to develop a too to help people with visual impairments communicate better with their sighted counterparts.
Approach:
ViewPlus teamed up with HP Specialty Printing Systems (SPS) to combine HP TIJ 2.x color inkjet printing technology with advanced paper embossing technology to produce raised color text and graphics, making it possible for people who are sighted and visually impaired, or have learning disabilities, to collaborate on the same document, communicate more effective and develop better comprehension and learning. HP SPS also helped bring the resulting product to market by providing engineering support and featuring the prototype at trade shows.
IT improvements:
• Emprint features a fully integrated solution without the need for an add-on product • Documents printed with Emprint have the same high quality as documents printed with HP inkjet printers • Emprint uses the same paper and reliable ink cartridges as HP inkjet printers • Emprint can print Braille and ink together or separate
Business benefits:
• Coupling HP color inkjet printing technology with Braille embossing serves multiple needs; people with visual impairments, normal sight and learning disabilities can work together more effective• Partnership with HP ensures high-quality printing and further bolsters credibility in the marketplace • Tripled initial sales forecasts in its frst month on the market continue reading...
Ricoh Professional Services (RPS) Helps Organizations Increase Mailroom Efficiency
Submitted by Webmaster on Tue, 07/13/2010 - 01:19
International Law Firm Increases Mailroom Efficiency
Challenges
This global law firm needed a reliable solution to their mailroom and document management needs. Administrative employees, paralegals and others wanted consistency among mail services, and management needed to control costs.
Ricoh Solution
To streamline mailroom operations, RPS kept the mailroom’s main office in its original location, but created satellite mailroom centers on every floor of the office. Each center was staffed by two dedicated employees. RPS also leveraged the building’s previously unused dumbwaiter system, which served as the perfect method to transport mail and supplies between the central hub and satellite centers. Staffed satellite centers added consistency the firm’s administrative personnel wanted, and served as a point-of-need center for all document management and distribution requests, including copying, faxing, and supply management.
Results
The RPS team consistently meets service level agreements and evaluates its performance at weekly meetings. The mailroom services relationship proved so successful that the firm also asked RPS to manage their fax systems
and supply room, and engaged RPS in similar contracts in the firm’s other national offices. RPS also replaced 140 printers throughout the building with Ricoh models, providing a fixed price per print that saved the firm an estimated $20,000 to $25,000 per month. continue reading...
Getting to Know HP Web Jetadmin 10.0
Submitted by Webmaster on Tue, 06/29/2010 - 03:14
As business infrastructures become increasingly complex, managing printing and imaging peripherals develops into a major challenge. It is often difficult to obtain a global perspective on the quantity and capabilities of your
company’s printing and imaging devices. In addition, as the number of your peripherals increases, so do your support and maintenance responsibilities. HP Web Jetadmin offers a solution to these challenges.
HP Web Jetadmin is a simple printing and imaging peripheral management utility for remotely installing, configuring, and managing a wide variety of HP and non-HP network peripherals via your Microsoft® Windows® desktop. Rest assured that HP Web Jetadmin and your network-connected peripherals are well protected with advanced security features, including Microsoft .NET platform technologies, Windows Active Directory integrated role-based user authentication, Simple Network Management Protocol (SNMP) v3.0, IPsec device configuration, and a secure online update feature.
HP Web Jetadmin increases business productivity by helping you manage supplies, proactively address potential printing problems, configure peripheral drivers, and update firmware. HP Web Jetadmin provides all of the peripheral management capabilities you need in one easy-to-use interface. Best of all, HP Web Jetadmin is a free software tool that you can download from www.hp.com/go/webjetadmin. continue reading...
HP Web Jetadmin 10.0
Submitted by Webmaster on Tue, 06/22/2010 - 02:40
HP Web Jetadmin is the total printing and imaging fleet management utility that administrators around the world rely upon to remotely manage a wide variety of HP and non-HP devices.
Dramatically improved ease of use HP Web Jetadmin version 10.0 is packed with features designed to save you time, improve user productivity, and make your life easy. Enjoy drag-and-drop capability, right-click functionality, single sign-on, a brand new task-based interface, enhanced management of printing supplies, and device discovery based upon Active Directory services—just to name a few.
Efficient fleet management
HP Web Jetadmin 10.0 puts more information at your fingertips, empowering you to manage your total printing and imaging environment more efficiently than ever. Ad hoc reports, customizable templates, improved performance, and a native database all help you work faster and better. Easily manage your supply inventory
and assess future needs with proactive supplies reporting and alerts. Convenient supplies reordering capabilities maximize printer uptime.
Investment protection
HP Web Jetadmin 10.0 is not only designed to be an easy upgrade from 8.x, it’s also
compatible with the new Windows® VistaTM operating system.
New capabilities such as IPsec and consolidated security settings help protect your data by creating a more secure print environment within your organization. continue reading...
HP Universal Print Driver for Windows, Version 4.0
Submitted by Webmaster on Wed, 06/16/2010 - 03:45
The HP Universal Print Driver for Windows is the single driver that gives users instant access to virtually any HP LaserJet printer or MFP, without downloading separate drivers.
Anything but generic
The HP Universal Print Driver is more than a onesize-fits-all print solution. The sophisticated yet simple print driver communicates directly with each HP device, gathers configuration information, then customizes the user interface to show the device’s
unique, available features.
While some multi-device print drivers only enable the most basic functions, the HP Universal Print Driver enables most available features—no matter how advanced—from two-sided printing and stapling to watermark printing on all of the devices
it supports. Users are never held up or held back.
While the user interface is customized for each device, users enjoy a familiar experience regardless of device.
Speaks your language—and your printer’s language
It’s just as important for print drivers to communicate with people as with printers. That’s why the HP Universal Print Driver is available in 26 different languages. This multilingual driver also supports multiple printer languages, including
PCL5, PCL6, and HP postscript 2 and 3 emulation and is compatible with a range of Windows® environments, including Windows Vista™.
This means the HP Universal Print Driver is compatible with more HP print devices than ever, including most color and black-and-white printers, MFPs, and digital copiers.
Proven to perform
The HP Universal Print Driver is built on proven HP print driver technology. Tested thoroughly and used in many applications for years, the HP Universal Print Driver is a powerful solution that you can rely on to perform consistently. continue reading...
Digital Student Records Leave More Time for Studies
Submitted by Webmaster on Tue, 05/25/2010 - 03:19
Having a high level of national and international recognition, CES University’s academic focus includes medicine, dentistry, biology, veterinary medicine and zoology, as well as law. It also offers postgraduate courses such as clinical medicine and clinical dentistry, including master's degrees and doctorates. Since the second semester of 2008, applicants have been able to enroll via the university's website. The university's main campus is in Medellín, Colombia, where all of its academic services are based. Branch campuses are located in Sabaneta, Envigado, Girardota and in other parts of the country.
Documents
For each student enrollment, the system generates a form. Documents like reports, ICFES certificates (entrance exam, etc), qualifications and so on are attached. These documents then become part of the student's record or résumé. They are stored at the university and are active while the student remains at the institution and become inactive or withdrawn once they have graduated or leave the institution.
Work Process
Before DocuWare was installed, applicants wishing to register and enroll for classes stood in line for hours at the campus Admissions and Registrations office. Two staff members spent an average of six hours a day registering students. With this constraint, new applicants often had disappointingly, long wait times.
The documents submitted by each applicant were stored in physical folders and sent to the assigned staff interviewer as the final step to enrollment. Following the interview, they were stored at the Admissions and Registrations office. As an applicant becomes a student, additional documents were generated and added to their folder increasing the University’s liability due to physical manipulation, alterations, lost documents or unauthorized access. Eventually all documents were sent to the Centro de Administración Documental or document administration center responsible for record keeping.
Solution Requirements
The university was allowing students to enroll via its website but had difficulty managing the different documents since it had no control over their method of capture, quality or size. It needed a solution that would simplify the process, allow for the different document types and could be easily integrated into its website. continue reading...
Health Services Provider Goes Digital
Submitted by Webmaster on Tue, 05/18/2010 - 01:52
Documents
UNIMED maintains volumes of documents including medical records, hospital charts, doctor statements and more. In Brazil, the original document cannot leave the office of origin, so copies of patient records and bills are sent back and forth between offices for processing every 15 days. This exponentially increased the number of documents UNIMED maintained and resulted in multiple copies of the same information at several different locations.
Work Process
When a patient visits an in-network UNIMED physician, the medical records and billing documents are processed and stored at the local UNIMED office. If a patient seeks a second opinion or chooses to see a UNIMED doctor in another city, the two offices must bill each other for the visit. Because transferring and maintaining documents is such a large complex process, when patients get a second opinion many of the tests are repeated two to three times since the original test results are not easily available to the second physician. This phenomenon was a drain on the organization’s bottom line and efficiency, and contributed to the huge amount of records UNIMED needed to maintain. continue reading...
